Review status: This policy is a clear public baseline. Owner and legal review are required before BIX242 publishes final commercial refund rules or accepts live payments.
Confirmed terms come first
BIX242 does not publish a universal fee schedule or an automatic refund entitlement on this website. Professional fees, third-party costs, consultation credits, cancellations, and any refund terms must be confirmed in the applicable engagement, quote, invoice, or payment communication.
Before a service is confirmed
Submitting a general enquiry, completing a preliminary assessment, or creating an account does not by itself create a paid engagement. Where a consultation or service is offered, the relevant payment and cancellation terms should be presented before payment is taken.
Government and third-party costs
Government charges, courier costs, notarization, apostille, translation, medical, and other third-party costs may be separate from BIX242 professional fees. Whether such costs are refundable depends on the relevant authority or provider and the confirmed arrangement.
Cancellation requests
If you need to cancel an arranged consultation or a confirmed service, contact BIX242 promptly using the details below. BIX242 will review the request against the confirmed scope, work already completed, payments received, and any third-party commitments. This page does not create a promise of a particular refund outcome.
Questions about a payment
Use the contact channel associated with your engagement and include the relevant reference, without sending payment-card information by email or public form. BIX242 will provide the next review step for the specific request.
Contact
Bahamas Immigration Exchange (BIX)
191 Shirley Street, Nassau, New Providence, The Bahamas
(242) 808-2112
info@bix242.com